FAQ

Support

Frequently Asked Questions

Have questions? We are here to help.

We support MAG/STB, Android, IOS, PC, Smart TV, FireStick, Xtream and XBMC/KODI, among many others.

Our support team typically responds within a few hours, 24 hours a day, 7 days a week.

Buffering is usually related to your local internet connection. Our AntiFreeze Technology minimizes this in most cases.

We accept a variety of secure payment options. Contact us for the full list available in your region.

This depends on your chosen plan – choose between 1 Connection or 2 Connections at checkout.

Yes, contact our support team to request a short free trial before subscribing.